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Shipments and returns

Your pack shipment

Srimarket aims to deliver all items within 3 working days from the order being placed (Monday to Friday, excluding public holidays, the day order is placed is not counted). For credit card payment delivery will happen on the next day in most cases, but bear in mind that it may take longer. Deliveries will be handed over to a courier service within 1 working day. Once handed over, you will receive an email with a tracking number that you can use to track your order delivery status. Out of major cities delivery will happen within 3 working days from order date.

Boxes are amply sized and your items are well-protected.

Return and refund policy

If you are not satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one.

You can return a product for up to 10 days from the date you purchased it. Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.

Once we receive your item, we will inspect it and notify you that we have received you’re returned


We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of


Shipping cost refund policy

Shipping costs are non refundable.

If you have received wrong item or non working item, Srimarket will pay your return charges. But if you return the item without any reasonable reason, you are responsible to pay return shipping charges. Then the cost of return shipping will be deducted from your refund.